“Silence Is Golden”, “Pandora’s Box”, “Peace At Any Price” undermine good communication.

David Lansky
David Lansky

All of these aphorisms have a similar goal: To suppress open communication about potentially disturbing topics. But suppressed communication does not mean an issue is not present. On the contrary, it is often the things we don’t talk about that have the most impact in our relationships. The solution is to create a process for safely putting issues on the table, accompanied by mutually respectful listening and problem solving. A third party facilitator can really help in this regard by helping to identify the right issues, promoting good listening and driving toward effective problem solving.

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