Grandfather’s Rules

Norb Schwarz

When I was a young bank President, one of my close friends was the new superintendent of schools in our town. One day over lunch he shared his “Grandfather’s Rules for Managers” with me. Some of those rules have guided me through my career in management, and I would like to share some of them with you.

GRANDFATHER’S RULES FOR MANAGERS

Do your homework.

Work hard — play hard.

Keep it simple.

Some things you just don’t see.

Be able to shift gears.

Keep your hand out of the till.

Don’t drink on the job.

Don’t do drugs, ever.

Fix the process, not the blame.

Confront rather than avoid.

Listen don’t just hear.

I would welcome hearing any “grandfather’s Rules” that have helped you in your career over the years.

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